Refund policy

Unfortunately, because we purchase our products based on paid subscribers, we cannot give refunds.. You can, of course, cancel; whenever you like, but if you cancel after the billing period, then you will receive one more Crate Club subscription. If you pay for a subscription and then decide to cancel before you have received your first shipment, you will still receive the one you paid for, and no more will be shipped after that.

As a subscription based around quarterly mystery boxes we cannot always please everyone. Therefore, we do not offer returns, refunds or credits for disliking of subscription contents.

You can always contact us for any additional questions at support@crateclub.com.